Supportive Information & Resources


How to order

We offer several options to order products depending on your needs:


PHONE:  +61 (0)2 9997 7728

FAX:      +61 (0)2 9012 0019

To process the order we just need either a purchase order number or Visa/Mastercard details or direct bank transfer.

Organisational orders

We are aware that your organisation may have purchasing procedures which need to be followed. Please make sure that your order contains the following details:

  1. Purchase Order Number
  2. Delivery Address
  3. Invoice Address
  4. ABN


Orders for products in stock are generally shipped within 24 hours of order.  All other orders take approximately 10-14 days from receipt of order, subject to customs and quarantine clearance times.

Returns will not be accepted without prior authorisation. Damaged items must be notified within 7 days.


We strive to bring the best value we can by constantly monitoring international exchange rates and amending prices accordingly. There is no minimum order charge. Prices are subject to changes without notice.